Verzendbeleid

Shipping Policy

This Shipping Policy applies to all orders placed through our website. We currently ship to selected countries within the European Union.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
As our products are made to order, processing times may vary slightly during busy periods.

Once your order has been shipped, you will receive a confirmation email including tracking information.

Shipping Zones & Rates

We ship to selected EU countries, divided into shipping zones. Shipping costs are calculated at checkout based on your delivery country.

Zone 1 (1–3 business days transit time):
Germany, Belgium, France, Luxembourg, Austria

Zone 2 (2–5 business days transit time):
Italy, Spain, Czech Republic, Poland, Denmark

Zone 3 (3–7 business days transit time):
Sweden, Finland, Ireland, Portugal, Slovenia, Slovakia

We currently do not ship to certain EU countries due to high shipping costs.

Shipping rates are clearly displayed at checkout before payment is completed.

Free Shipping

We offer free shipping based on order value. The threshold may vary depending on your shipping zone and will be displayed at checkout.

Estimated Delivery Times

Estimated total delivery times (including processing):

Zone 1: 2–6 business days
Zone 2: 3–8 business days
Zone 3: 4–10 business days

Please note that these are estimates and may vary depending on the carrier and local delivery services.

Shipment Tracking

All orders are shipped with tracking.
Tracking details will be provided via email once your order has been dispatched.

Taxes and Fees

Orders shipped within the European Union are not subject to customs duties or import taxes.

Incorrect Address Information

Please ensure that all shipping details are accurate at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.